References

I want to give a strong thanks and recommendation for our prime contractor, The Communicators. They are truly experts in the field of certification, and are the perfect group to guide our work. Right from the beginning, they showed an enthusiasm for the project far beyond any of the other RFP repliers. They are thoughtful, thorough, experienced and professional. They are also willing to able to adapt as research and resources dictate. We could not be in better hands.

Warrior Centric Health (WCH)® is the nation’s premier platform that informs, trains and assesses how the healthcare needs of the veteran and military communities are being addressed in the commercial healthcare setting. Our organization was highly encouraged by one of the nation’s leading healthcare executives and thought leaders to meet with The Communicators about our plans to develop a credentialing practice. Once we met Georgia, we knew we had chosen the right organization in The Communicators to assist our leadership in the design, development, and implementation of the WCH Credentialing Platforms. Georgia and her team really immersed themselves in learning all that they could about the current state of veteran healthcare both known and unknown.

What emerged from the comprehensive process guided by The Communicators team was a vision and a plan of action that will forever disrupt the approach to veterans’ healthcare.

Warrior Centric Health® moved from planning to implementation with extreme confidence in our WCH Credentialing Platforms and the strategic leverage garnered from providing a valued and innovative credential to the healthcare sector. This is particularly important as the healthcare industry makes the transformative switch to value-based care and population health models.

The QualityPro Board of Directors, the certification business founded within the National Pest Management Association, hired Georgia to facilitate our board/staff two-day (8 hour) retreat to define QualityPro’s vision and begin the organization’s strategic plan. We had a short timeline leading up to an 8 hour meeting where we wanted to engage more than 20 people. Georgia stepped up to the challenge and began immediately to truly understand our needs, help us set expectations for the meeting, laying out a process and the agenda, and organizing the resources we needed. She worked closely with QualityPro officers, me and NPMA leaders during before the meeting to ensure that when the group came together we were already on our way to the finish line. The thorough preparation resulted in a productive meeting where there were no surprises, yet creative new ideas flowed. Georgia she showed flexibility onsite by allowing conversations to continue while still moving the agenda forward. Most importantly, I was delighted when my board’s expectations were exceeded.

In addition to the executive roles I play as a senior staff member with AIHA, my role as Managing Director of AHIA Registry Programs has been a bold, accelerated, innovative journey into advanced concepts in workforce credentialing and specialty professional microcredentials. We started in 2010 on a journey into uncharted territory and retained The Communicators as our guides, map makers and facilitators. They are thought leaders in all areas of certification, accreditation, registries, and initiatives that create entirely new business models, as we did with the Registry Programs. Environmental scans, market analysis, stakeholder collaborations, and rapidly-evolving communications were all part of the total service package we performed with Georgia and her amazing team. In 2013 ASAE selected Georgia and I to presented the big story and details behind the AIHA Registry Machine at the ASAE Great Ideas Conference.AIHA represents a broadly defined and tremendously diverse industry – industrial hygiene. With The Communicators expertise and get-it-done style, that was a great match for our Registry leadership and subject matter work teams. Together we created programs which are tiered, with registries for specialists who have developed expertise outside the profession’s core competencies and for operators or technicians who have acquired specialized skills pertinent to the EHS professions.

For some time, the PPDM Association has been working towards the creation of a certification program for data management professionals. We engaged The Communicators to help us with the daunting work because they understood the significance and complexity of building professional certification programs for an international client base and international leadership in the particular field of data management.

PPDM requires high-performance consulting services that need very little supervision on our part and plenty of vision and collaboration among many associations depending on PPDM for leadership. I would like to extend my sincere thanks for the tremendous support, encouragement and strengths The Communicators have brought to the table. I have learned a great deal from our relationship and appreciate the personal growth that I have had as a result of our dealings with Georgia.

We struggled for 20 years to get the vision, the ideas, the details and information about many relationships important to us out of our heads and into a road map for the future.

The whole experience wowed us an achieved bold and ambitious goals coming from a wonderful, deeply-committed, no-egos team of nationally-respected leaders in every area of the woodwork industries. We know this level of energy and unselfish cooperation among leaders is special and we trusted The Communicators consultants and facilitation team to turn our many wishes into strategies and action plans for the next five years. We just love working with them.

In associations the members find value and create value for themselves and other members through the activities and information that directly relate to their work and aspirations for promotions. As director of the five communities of professional practice within the National Association of Professional Engineers (NSPE), I’ve experienced a lot of changes and intense periods of creativity in recent years, to bring to life the new strategic plan, new organizational structure and new leadership patterns. The Communicators project teams have been a constant, reliable source of energy, communications strategies and member-engaging projects that my staff and I deliver to our state societies, company members and individual Professional Engineers.

My position has to deal evenly with all five of the communities of practice, which includes professional engineers in private practice, construction, industry, government and education. This covers the entire range of our association’s members and reaches out to other engineering organizations, such as civil (ASCE), electrical (IEEE), mechanical (ASME), and more than 100 other associations. Just imagine what it’s like to create business plans and business value for a membership with that much diversity! With my staff and my team from The Communicators, that’s exactly what we do.

Before coming to ASIS, I was Executive Director for the American Industrial Hygiene Association for 16 years and retained The Communicators for several assignments, both for AIHA the membership organization and for the LLC organizations formed within AIHA, such as the AIHA Registry Programs. These were not easy assignments and we knew we could count on The Communicators to provide the right amount of prior planning needed to help our steering committee of four organizations maintain focus, so that the group would succeed in their mission.

The combination of Georgia and her executive-level consulting team is a powerful and comfortable combination. They produced agendas that are deep enough to keep focus yet encourage discussion outside the box. We like the way they facilitate mired committees into flowing decision-making committees. Most of all, we appreciate their skill to keep the process moving to conclusion – to “go/no go” votes. While they honor the work that has come before them, they have an effective way of saying NO when needed.