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Our loyal customers are the company’s lifeblood. We are dedicated to building enduring relationships with them and to understanding and meeting their needs with service beyond their expectations.

The QualityPro Board of Directors, the certification business founded within the National Pest Management Association, hired Georgia to facilitate our board/staff two-day (8 hour) retreat to define QualityPro’s vision and begin the organization’s strategic plan. We had a short timeline leading up to an 8 hour meeting where we wanted to engage more than 20 people. Georgia stepped up to the challenge and began immediately to truly understand our needs, help us set expectations for the meeting, laying out a process and the agenda, and organizing the resources we needed. She worked closely with QualityPro officers, me and NPMA leaders during before the meeting to ensure that when the group came together we were already on our way to the finish line. The thorough preparation resulted in a productive meeting where there were no surprises, yet creative new ideas flowed. Georgia she showed flexibility onsite by allowing conversations to continue while still moving the agenda forward. Most importantly, I was delighted when my board’s expectations were exceeded.

Allison Allen

BCE, Director of Certification, QualityPro, National Pest Management Association

I want to give a strong thanks and recommendation for our prime contractor, The Communicators. They are truly experts in the field of certification, and are the perfect group to guide our work. Right from the beginning, they showed an enthusiasm for the project far beyond any of the other RFP repliers. They are thoughtful, thorough, experienced and professional. They are also willing to able to adapt as research and resources dictate. We could not be in better hands.

Cary Oshins

Director of Education, US Composting Council, Director of Certification, Certification Commission of the USCC

Certification Journal

The Communicators share their depth of expertise here in the blog. We provide valuable insights on credentials, CEOs and communications that you can’t get anywhere else.


We’ve experienced just about every problem and opportunity that organizations face. Everything from leadership issues to growing so fast the programs get ahead of resources and fail to deliver what the organization promised. That’s why we concentrate on separating the symptoms from the real problem, then coming up with the best possible solutions.

We create the environment for productive work sessions that exactly match our clients’ expectations

As you and your team talk to us, we listen and sketch maps

We turn your wishes into concepts and then create strategies

About Us

We are visionaries and pioneers. We are entrepreneurs and association executives who started the first, full-service marketing firm for associations in 1979. We are The Communicators.

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