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Certification Journal

Insights on Credentials, CEOs and Communications

Reigniting the Conversations

Reigniting the Conversations

When you start out at the top of your game, how do you top that? That question has been my limiting belief for too long now. After all, blogging is about delighting those who think you have something valuable for them with original thoughts, insights and stuff they...

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The New Communication Experience

It’s time to solve today’s problems. After years of talking to you, and many other CEOs, we are ready for a new journey and communication experience. Are you ready to step out and join me? This experience will re-energize you. It will create greater clarity. And even...

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The Upside… positive, forward thinking

I really enjoyed reading this article: The Upside of Down, published by Associations Now, the ASAE publication. Given where we all are right now, a little perspective and focus on the ‘silver lining’ is where I’d rather be focusing. And as these statements are true...

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Screw It. Let’s Ride.

What a great ad! That was the first thought when getting knocked over by the full-page, back-cover ad on the Money section of USA TODAY on Friday. Harley-Davidson Motor Cycles became a leader by figuring out what the customer experience was and turned it into a...

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Training in a Down Economy

So we have all been watching the pundits and listening to the news bits, and many of our businesses are either forecasting or experiencing reduced activity for the current and coming months. And in this atmosphere, I hear a lot of folks saying “I suppose training will...

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Did Learning Happen? (Part III)

Third quick tip on validating knowledge transfer – almost more of an ‘after the fact training patch.’ 3. Build a Job Aid No matter how good training is while it’s running, only 30% on average of what is learned in the classroom will be retained… unless you reinforce...

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Breakthrough Learning

A recent book by a former professor of mine had me thinking – there really are only a handful of core learning experiences that make an indelible mark on one’s personal and professional development – particularly as an adult learner. A coaching client once asked this...

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